Business Chamber Queensland Survey: Members Want Merchant Fee Reform

With the Federal Government's proposed ban on card surcharges generating significant discussion across the business community, it's worth taking a closer look at what the policy actually means for local business owners — and what it doesn't address.

Business Chamber Queensland Survey: Members Want Merchant Fee Reform

While recent headlines have focused on the Federal Government's proposed ban on card surcharges, Business Chamber Queensland is urging businesses not to lose sight of the bigger picture — merchant fees themselves remain a significant cost burden that the ban does nothing to address.

A snap poll of 920 business owners found that 36% are looking to renegotiate their merchant fees in response to the incoming changes, with absorbed costs estimated between $300 and $900 — previously recoverable via surcharges.

For Mudgeeraba businesses that accept card payments, now is a smart time to review your merchant agreements and explore whether better terms are available through your bank or payment provider.

If you haven't already reviewed your payment processing arrangements, we encourage you to reach out to your bank or payment provider to discuss your options. The Mudgeeraba Chamber of Commerce is here to support local businesses through changes like these — connect with us to stay informed and ensure your business is best positioned for what's ahead.